Frequently Asked Questions
Are your stone statues handmade?
Yes! Our stone statues are handmade here at Stone Story Sculptures. Each piece is carefully crafted before being finished and quality checked.
Can I place a custom order?
Absolutely. We can create custom statues and personalised pieces for many occasions. Contact us with your ideas and we'll let you know what's possible.
Can you paint a statue in custom colours?
Yes! Many of our statues can be professionally painted to your chosen colours or to match a specific theme.
Do you only sell stone statues?
No. Alongside our handmade stone statues we also stock driftwood artwork, metal ornaments, wooden sculptures, memorial pieces and seasonal decorations.
Can I visit your showroom?
Yes! You're welcome to visit our showroom and browse over 300 products in person.
Where are you located?
We're based at:
Unit 2D
Whittington Business Park
Whittington
Oswestry
SY11 4JH
You can also find us using the interactive map on our Find Us page.
Do you offer delivery?
Yes. Delivery is available on many of our products. Costs depend on the size and weight of the item.
Can I collect my order?
Yes! Collection from our showroom is available during opening hours.
How heavy are your statues?
Weights vary depending on the design. Small ornaments may weigh only a few kilograms, while larger statues can weigh considerably more. Product pages include weight information where possible.
Are your statues weatherproof?
Yes. Our stone statues are designed for outdoor use and can withstand normal British weather all year round.
Will the colour fade outside?
Natural stone statues will weather naturally over time. Painted statues are sealed for outdoor use, but like all painted outdoor products, some fading may occur after many years of exposure.
Can statues stay outside during winter?
Yes. Our stone statues are suitable for outdoor display throughout the year.
Are your statues suitable for memorial gardens?
Definitely. Many customers choose our statues for remembrance gardens, cemeteries and memorial spaces.
Can you personalise memorial pieces?
Yes. We offer personalised memorial items and can discuss bespoke requests with you.
How long do custom orders take?
Lead times vary depending on the design and current workload. We'll provide an estimated completion time when your order is confirmed.
Do you restock sold-out items?
Many of our handmade products can be remade, although availability depends on demand and production schedules.
Can I reserve an item?
Yes. If you're planning to visit us soon, contact us and we'll do our best to reserve an item for you.
Do you accept card payments?
Yes. We accept most major debit and credit cards, along with cash for in-store purchases.
Can I order online?
Yes. Many of our products can be ordered through our website, while bespoke items can be arranged by contacting us directly.
Do you make statues for businesses?
Yes. We supply decorative pieces for businesses, pubs, garden centres, restaurants and commercial premises.
Are your products suitable as gifts?
Absolutely. Our statues make popular gifts for birthdays, anniversaries, retirements, weddings, Christmas and many other occasions.
Can I see products before buying?
Yes! Our showroom has hundreds of items on display so you can browse before making a decision.
Do you stock garden ornaments all year round?
Yes. Our range changes throughout the year, with seasonal items added regularly.
How often do you get new stock?
We're constantly adding new designs and creating new pieces, so there's usually something new to discover on every visit.
Do you sell gift vouchers?
Not currently, but we're looking to introduce gift vouchers in the future.
Can you help me choose the right statue?
Of course! Whether you're decorating a garden, buying a gift or creating a memorial space, we're happy to recommend suitable pieces.